Lifetime Stolen Vehicle Recovery
SmartAlert Advisors can assist police in tracking your stolen vehicle
virtually anywhere in the U.S depending on available cellular and GPS
coverage in the U.S.
The following are some frequently asked questions about SmartAlert’s
Lifetime Stolen Vehicle Recovery...
Contact an advisor at 1-866-975-9929 and let them know your car is not in your control.
Upon notification SmartAlert will activate the communications module and begin to locate
and track the vehicle. You will then be asked to contact the local police department to file
a stolen vehicle case. Provide a case number and contact name from the police department
to an advisor and we will work with police to locate and recover your vehicle.
The communications module installed in your vehicle is equipped with both Global
Positioning System (GPS) and Cellular technology which allows SmartAlert’s servers
to determine the exact location anywhere in the U.S. so long as a cellular signal
is available and the module is operating properly.
No, unlike other stolen vehicle recovery products, no special equipment is required.
Police only need access to the internet to gain access to tracking information
provided by SmartAlert.
SmartAlert utilizes GPS and cellular technologies both of which have broad coverage
throughout the country. While no company can guarantee their system will always have
coverage, you can feel confident that your skyway product is utilizing some of the latest
technology available. Service is only available in the United States.
All SmartAlert products provide stolen vehicle recovery service to the original purchaser
for as long as they own the vehicle in which a skyway product was originally installed.
No, all SmartAlert products provide stolen vehicle recovery services for the vehicle
as long as the original purchaser owns/leases that vehicle.
During the first 2 years following the purchase of a SmartAlert product, if your vehicle
is stolen and not recovered in 24 hours from the time you notified us, you will be eligible
to receive up to $799 on a SmartAlert System and up to $999 on Advantage products.
Certain restrictions apply.