Frost & Sullivan recognizes Inilex Inc. with the 2009 Product Value Leadership of the Year Award for SmartAlert®, an intelligent
telemetry solution that provides accurate vehicle location information without a subscription fee. This award also recognizes the
company’s commitment to open systems that allow customers to add functionalities on the same device to meet their own
specific requirements.
SmartAlert is the Best Value in Vehicle Theft Solutions
Vehicle theft is a major concern across North America. More than one million cars and trucks are stolen every year. Demand
is highfor a technology solution offering a high value-to-cost ratio. In today’s market, products that are affordably priced cannot
offer nationwide coverage. Prices for those that can are out of reach for most customers.
SmartAlert contains advanced GPS and cellular technology. They provide accurate and reliable vehicle location information at
the best available cost. Inilex offers vehicle owners the highest ratio of value to cost in stolen vehicle tracking solutions.
SmartAlert is Ideally Positioned for Market Growth
In addition to the value-added features it supports, Inilex enjoys other advantages over competing suppliers. They include its
interactive and user-friendly web design, which makes it easy for customers to set their own preferences. There are multiple
options for monitoring vehicle location, including two-dimensional, three-dimensional, aerial, bird’s eye, and road view. Users
can also view static or real-time movement of the car or truck, updated every 15 to 20 seconds. The web site shows historical
reference points taken from the vehicle’s GPS system so the owner can validate its location over the past 90 days. All services
are supported by 24-hour call center assistance.
Inilex also stands out for its unique business model. Because the company’s open platform allows customers to add new features
to any tracking device, SmartAlert has the highest growth potential in this market.
Figure 1-1 compares the features and benefits of Inilex’s service to the rest of the competition in this market.
service-plan options. Basic stolen vehicle recovery is free. The Advantage package is offered at a monthly premium, with no
limitations on features. The basic service is a valuable addition to Ford’s Sync communications and entertainment system,
which lacks a stolen vehicle recovery feature.
Conclusion
Inilex’s telemetry system is easy to use, affordable, accurate and reliable. It represents the best available value in stolen vehicle
recovery products. Frost & Sullivan is pleased to recognize Inilex Inc. for satisfying an unmet need in automotive technology.
Award Description
The Frost & Sullivan Product Value Leadership of the Year Award is given every year to the solution that has provided customers
with the highest ratio for value-to-cost. This solution should be of high quality, with a very high value addition to customers.
The solution is ranked for its features and its competitive advantage in the industry. On revealing exceptional responses
to needs of customers, the solution continues to improve the uptime for the process thereby positively impacting the
profitability of customers.
Research Methodology
To choose the recipient of this Award, the analyst team tracks industry participants and monitors the various ways in which
customer value is enhanced on an ongoing basis. The Award recipient is selected based upon extensive research collected
from key market participants, secondary and technology sources, and customer interviews. Collected data is then cross tabulated
to find the number one ranking company.
Measurement Criteria
In addition to the methodology described above, there are specific criteria used in determining the final ranking of industry
competitors. The recipient of this Award has excelled based on the following criteria:
• Maximizing profitability and minimizing the ownership costs to customers.
• Consistent quality and reliability.
• Technology excellence as compared to its peer products in the industry.
• Increase in customer value by greater responsiveness to customer needs and by addressing customer feedback.
• Significance of solution to the industry and its value addition to customers.
About Best Practices
Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating
outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service,
and strategic product development. Industry analysts compare market participants and measure performance through in-depth
interviews, analysis, and extensive secondary research in order to identify best practices in the industry.
About Frost & Sullivan
Frost & Sullivan, the Growth Consulting Company, partners with clients to accelerate their growth. The company's Growth
Partnership Services, Growth Consulting and Career Best Practices empower clients to create a growth focused culture
that generates, evaluates and implements effective growth strategies. Frost & Sullivan employs over 45 years of experience
in partnering with Global 1000 companies, emerging businesses and the investment community from more than
30 offices on six continents.
